Franklin Tower

The following procedure, called a "Special Admit", will be helpful in ensuring that your guests and/or workmen are admitted expeditiously during non-business hours.

• Fax a letter to Kastle Systems at 703-247-0257 or email at dc-cs-team1@kastle.com authorizing entry for a specific person or persons, including the date and time of such entry. You may also call at 703-284-0308 (customer service representative) or
  703-524-7911 (main number) with the same information.  You must also provide Kastle Systems with the number on the access control key of the employee authorizing this access.
• Instruct your visitor(s) to use the hands-free Kastle Security telephone at any building entrance. They should identify themselves and the person with whom they are visiting and Kastle Security will remotely unlock the door.
• Meet your visitors and guest in the lobby and escort to your suite.  No visitors, after hours, will be permitted to leave the lobby without an escort.

After Hour Visitors

You can pre-arrange access for your guests to enter the building by calling Kastle Systems at 703-284-0308 (customer service representative) or 703-524-7911 (main number). Be certain to identify the building, the name of your visitor, and the approximate time of arrival. The elevators are in secure mode during non-business hours. Therefore, if you provide your direct dial telephone number, our lobby Security Officer will be glad to call you to escort your guests upon their arrival.

Contractor Access

The Property Management Office must pre-approve any contractor who requires access to building equipment.  Property Management will provide contractors with access to your suite only if we have received written notification from an authorized tenant contact.