Concierge and Security personnel staff the building’s main lobby to provide courteous, helpful and professional assistance to tenants, guests, vendors and other staff members. Some of our lobby services are helping the physically challenged, coordinating deliveries, answering and directing telephone calls and implementing the building procedures associated with each Threat Level as issued by the Department of Homeland Security. The Concierge and Security Guard also work together to control building access by ensuring that visitors to the building sign in and by accepting couriered and messengered packages at the desk. The Security Guard will also request that all tenants entering the building after normal operating hours sign in and present identification.
Concierge services is provided by Simpli. Simpli is a workplace experience company bringing convenient services and programs to improve employee well-being, engagement, and productivity. Their team and mobile app will be available to keep you and your employees connected, happy, and healthy no matter where they are working from. Services provided can include dry cleaning, event planning, catering, product procurement, and others.
Concierge services are available at the main lobby desk from 8:00 am to 5:00 pm. They can also be reached via e-mail at franklintower@simpliengage.com.