Introduction
Our goal is to ensure that your working environment is as comfortable as possible. Given the fluctuations in weather conditions, we appreciate your assistance in notifying us when an adjustment in temperature is required. By contacting us through Electronic Tenant Solutions, an engineer will be rapidly dispatched during business hours to make the appropriate adjustment.
Normal HVAC hours are identified in your lease, and are usually:
| Monday - Friday: | 7:00 a.m. to 7:00 p.m. |
| Saturday: | 9:00 a.m. to 1:00 p.m., By Request |
For After Hours, Weekends, or Holiday HVAC:
Initiate a request through Electronic Tenant Solutions within the following deadlines:
| Weekend Service: | 12:00 noon on Friday preceding the date of request. |
| Weekday Evening Service: | 1:00 p.m. the day of the service. |
| Holiday: | 12:00 noon on the last working day before the Holiday. |
The building’s standard overtime HVAC rate is $50/hour for the whole floor or $50/hour for half the floor; however, a specific rate other than the building’s standard overtime HVAC rate for this service may be stipulated in your lease. All requests must be entered into Electronic Tenant Solutions and must specify the exact hours and dates that services are needed.